Contact Us

We are based in Thatcham, West Berkshire. There are carers and rescues all over the country. If we are not close to you then take a look at our Rescues Map for some other numbers.

FOUND A HEDGEHOG?

Please do not email or use the form below. Phone us instead. Sick animals do not have the luxury of time.

PLEASE CALL
DON'T JUST TURN UP WITH AN ANIMAL

PLEASE NOTE:
We do not have dozens of staff on at all times. Often there is one person who will be dealing with animals and unable to answer the phone. If you get the answerphone please leave a message and somebody will get back to you ASAP. If it really can't wait then please take the animal to your nearest vet or call another rescue for advice. There is a map of rescues here


Hospital Landline:

phone us: landline +44 (0) 1635 82 61 20
If nobody is available to answer, please listen to the instructions then leave a message. We will get back to you as soon as possible.


Emergencies only:

Please try the landline first. If there is no answer, listen to the message. If after that you still need urgent help, please check the following:
Is the animal bleeding, fitting or screaming? If so please handle carefully and take it to the nearest vet. You should not be charged for the vet to deal with it under their RCVS code of conduct.

If none of the above but you are still worried then phone:

mobile: +44 (0) 7736 551345
It is not always possible to answer when we are already dealing with an emergency, if this is the case, please phone the landline number and follow the instructions.


Christmas Cover

We are open on Christmas Day for emergencies only. Please call the mobile number.
DO NOT TURN UP WITH AN ANIMAL WITHOUT CALLING FIRST

Volunteering

Please visit the volunteering page and complete the application form.

General Enquiries

Please DO NOT use the form below if you have an animal in trouble, out in daylight or otherwise distressed. PHONE. Sick wildlife does not have the luxury of time and we may not be able to check emails for several hours.

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